For some of us, tax season is one of the most stressful times of the year. Glance.Intuit.com is a service that aims to help make it a little less stressful. Yet it may not be much help if you don’t know what it is or how to use it.
This guide will help you understand what glance.intuit.comn is, and how to get started.
What is Glance.Intuit?
Glance Intuit is an online-based screen sharing service that’s made for use with Turbotax, ProConnect and Quickbooks.
The Glance service allows you to share the screen of your chosen product with a customer service agent. This allows for one on one help with everything from technical issues to tax and bookkeeping questions. This may not be the first troubleshooting method you use but can be invaluable for when you feel out of options.
A Brief Guide to Glance.Intuit.com
In this section, I have put together a simple guide to help you with the basics. And I also included some helpful links to help you further.
First you are going to need to download the software, you can find that here.
After the download is complete, run the .exe file. Once the instalation finishes you are ready to start your remote session.
If you are having issues, try these simple tips. Firstly, make sure you’re not connected to a VPN. You can also try refreshing the download page and if that doesnt work try switching browsers.
You can also try the mobile App which we will cover in a seperate article soon.
If after reading this article you still need some help you can try reaching out to glance directly. They are in the customer service business after all and will be more than happy to help.