Bill and Lynne Schultz described Scout as empathetic and brilliant, noting their oldest child attended Georgia Tech on a full scholarship.
"The mentally ill are looking for a way out when they're having a full breakdown, and there's no way you should be able to use a police officer to take your life when that person isn't threatened", he said.
Our goal is to work diligently to make positive change at Georgia Tech in an effort to ensure a safer campus for all students.
He said that he "did not think Schultz was attempting suicide by police", and so officers should resorted to using non-lethal force instead.
Cell phone video shows the officer repeatedly yelling at Schultz to put the knife down and not move. Witnesses on the scene reportedly told media that Schultz was acting instigative toward the officers and taking large lunges towards them. Two years ago, Scout attempted suicide, the mother told the newspaper, adding that the family spent this past summer at home "trying to decompress".
The attorney for the family told the Atlanta Journal-Constitution that the student never rushed the officers and that the blade of the knife was not extended.
Schultz, who identified as gender non-binary, was seen approaching police in a video, taken by a fellow student from his dorm room. The student had a "multi-purpose tool" with items like pliers and a short knife, not a long-bladed knife.
As Schultz continued to advance, one officer fired.
"[Police] didn't have to shoot (Scout) in the heart, but that's what they did", Schultz wrote.
WSB-TVs Justin Wilfon reported that at least one officer sustained a head injury and was loaded into the back of an ambulance.
CBS News asked state investigators whether responding officers carried Mace or a stun gun, but they had no further details.
Students have been warned to stay inside and secure due to "violent protests" on campus, Georgia Tech said.
Gerogia Tech released a statement, saying the university was "deeply saddened" by the loss of the student.