You might think that Windows 7 and 8.1 aren't popular so Microsoft sees no reason to continue supporting these operating systems but that would be wrong. For actual f*cks sake Microsoft. After revealing a hefty line-up of Ryzen 7 chips earlier this month, now, AMD has revealed the Ryzen 5 processing chips that targets mainstream users.
If you happen to be running Windows 7 or Windows 8.1 we have sad news for you.
Previously, it was thought that users running these latest Intel or AMD processors with Windows 7/8.1 would simply be doing so at their own risk in terms of not having the correct driver support, and suffering from possible instability or incompatibility issues. Microsoft first announced in January 2016 that it would support only new silicon with Windows 10 and older operating systems would be restricted to older processors.
According to Microsoft's support page, the error message is a result of the Windows 10 support policy. Only 25.19% of PCs are running Windows 10.
If the Android community has shown us anything via XDA Developers it's that compatibility isn't down to the ability of the hardware - hell, not even the operating system.
This error occurs because new processor generations require the latest Windows version for support. The upshot: Windows will block any updates from appearing on your PC until you upgrade to Windows 10. Windows 10, however, will only work on the "Kaby Lake" line from Intel, the "Bristol Ridge" line from AMD and "8996" from Qualcomm.
"Error (s) found: Code 80240037 Windows Update encountered an unknown error".
"Ryzen will ultimately bring innovation and competition to virtually every segment of the PC market, and Ryzen 5 is the next big step on that journey, created to achieve new levels of compute performance for millions of PC users", said Jim Anderson, senior vice president and general manager of AMD's computing and graphics group. Any business that has a Windows Enterprise license with Software Assurance can install Windows 10 as part of their licensing rights, and the overwhelming majority of Kaby Lake systems in the market were sold with Windows 10 licenses; restoring that operating system won't incur any additional cost.